WBaaS

Description



Whistleblowing as a Service is a service provided by itrust consulting that enables employees to report violations of laws and regulations within an organisation without fear of negative consequences.

Since 17 December 2023 (the activation date of Luxembourgish Whistleblower Law A232), a dedicated channel for internal reporting has been mandatory for companies with over 50 employees and communes with over 10,000 inhabitants.

The website for reporting violations is https://whistleblower.itrust.lu/.

Once your order has been confirmed, your company will be added to the list of partners using this WBaaS reporting service. Companies wishing to use this service from itrust consulting need to following one of the following methods for setting up a reporting channel.

How to order the service ‘Whistleblowing as a Service’ (WBaaS) for your company

  1. Based on the details you have provided in the form below, itrust consulting will send you an order document.
  2. You can then confirm the order by signing the document and returning it by post. Alternatively, you can scan the signed document or sign it electronically and email it to ‘info@itrust.lu’.
  3. Please note that the service will only be executed upon receipt of the confirmed and signed order document.
    Click here for submitting a webform to request setting up a reporting channel for WBaas.

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    Address
    The responsible person who receives the whistleblowing reports from itrust consulting is, by default, the ordering person.
    To ensure clarity, ease of understanding, anonymity and the non-use of personal data, itrust consulting processes and checks reports before forwarding them to the responsible customer contact.

    If clarification is needed, itrust consulting will contact the whistleblower via the WBaaS platform ensuring their identity remains anonymous.

    The refined report will then be sent to the responsible customer contact.
    Ideally, the customer contact person should have no conflict of interest in the processing of whistleblowing reports.

    Please note that the law (active since 17.12.2023) stipulates that companies/communes have 3 months to process whistleblowing reports.
    Name (responsible for receiving and handling the reports)
    Please chose the category your company is part of.
    Communication consent

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